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Discussion Starter #1
I emailed Haynes about the possability of them producing a manual for the Focus C-Max and here is the reply...
Dear <lawe>,


Thank you for your recent enquiry regarding a Service and Repair Manual for your vehicle. Unfortunately, we do not produce a Manual for this particular model at present, however a manual for this vehicle is under consideration and should be researched after a few more vehicles have come out of the warranty period.
All customer requests are recorded and used in the decision making process of future Manual publications/updates.
You could try contacting your local dealer to see if he can be of assistance.
I hope that this answers your query
Kind Regards
Amy Selwood
Customer Services Coordinator
Tele; 01963 442005
Fax; 01963 440001
Email; [email protected]
www.haynes.co.uk

So, perhaps a few more of us could email and ask the same!
 

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I think a lot of us have had the second paragraph in replies from Haynes about a manual.

The first para is at least signs of a step in the right direction
The present alternative for model year 2003.75 are the TIS CD's that are found via EBay
 

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Discussion Starter #3
Indeed I have said TIS DVD, which is very good, but it is nice to have a alternative to look at!
 

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I believe they wait for enough cars to get past 3years old thats when warrenty runs out and mot starts and thats when most diy starts too.
 

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I've sent them an e-mail now......

Do you know if there is a service manual for the Ford Focus C-Max as this model has been around since 2003 so there are plenty of vehicle about that are now out of their warranty. <?: prefix = o ns = "urn:schemas-microsoft-com:eek:ffice:eek:ffice" />


If there isn't one yet, are you aware of any plans to produce one as I am lead to believe that they are very different to the Ford Focus on which they are ‘supposed' to be based.
I'll post up here when I get a reply back (probably later this week)
 

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Right the reply is back in.....

Dear Sir/Madam,<?: prefix = o ns = "urn:schemas-microsoft-com:eek:ffice:eek:ffice" />


Thank you for your recent enquiry regarding a Service and Repair Manual for your C-Max. Unfortunately, we do not produce a Manual for this particular model and have no plans to do so within the foreseeable future.
However, we may be able to cover the engine in the new Ford Focus manual, due out in September this year. We have certain aspects to look into after the warantee period is up. One of these aspects are the sales, these have to reach a minimum of 50,000 in the UK alone.
I will hold your email address and contact you when the title is released.
All of our customer requests are recorded and used in the decision making process of future Manual publications/updates.
You could also try contacting your local dealer to see if he can be of assistance or checking on the internet on any owners forums.
Kind regards
Elaine Sparkes
Customer Services Co-ordinator
Direct line: 01963 442081
Fax: 01963 440001
Email: [email protected]
[url]www.haynes.co.uk[/url]
 
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