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I have a 64 plate c-max, on 19th June 2019 my steering failed, dealers replaced steering rack, cost over £1000, on the 29th June 2019, during peak period on motorway the steering again failed, 1st time couldn't move the steering wheel, this time it became very jerky, again rack replaced by garage, all fine until 3rd February 2020 when steering failed again, garage had car for 3 weeks, 1st said they were busy then tried to locate problem, rack replaced 3rd time, mechanic said it was a known problem with c-max's between 2011 and 2015 but Ford wont acknowledge the problem, 3
failures of same problem in 7 months doesn’t give me confidence, dealers refused me a loan car saying car was out of warranty despite all services & MOTs done by them, has anybody else had this problem? And can I trust the car and if I replaced it, would I trust another Ford?
 
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